Healthcare data and AI solutions

We help healthcare organisations streamline administrative processes, reduce manual work and improve how resources are used. Data, AI and automation can help remove unnecessary burden from teams, lower operational costs and free up more time for patient care.

Smarter use of data and automation can help reduce administrative and documentation time by 15–30% and process turnaround times by 10–20%. It can also support a 5–15% improvement in staff capacity or service throughput, freeing teams to focus more time on higher-value work.*

We help healthcare organisations manage patient data more effectively, improving its quality, accessibility and consistency across systems. Strong governance and interoperability help ensure information can be used securely and confidently while protecting sensitive patient data.

Better quality and more consistent patient data can help reduce duplicate or mismatched records by 20–50% and improve the completeness or accuracy of priority data fields by 10–25 percentage points. It can also reduce the time teams spend locating, matching or reconciling patient information by 10–20%.*

We help you use data to better understand how patients interact with services and where their experience can be improved. This can support more personalised communication, stronger engagement and a more joined-up experience across different stages of care.

Better use of patient and appointment data can help reduce appointment no-shows by 15–30% and improve attendance or advance-cancellation rates by 5–10 percentage points. It can also support a 5–10 percentage-point improvement in patient-reported measures of communication, access and coordination.*

We help healthcare organisations use analytics and AI to identify patterns, understand demand and support better planning across services and operations. This gives teams clearer evidence to prioritise resources, anticipate pressures and make more informed decisions.

Better use of demand, capacity and patient data can help improve forecast accuracy by 5–10% and adherence to recommended actions or pathways by 5–15%. In targeted use cases, it can also support a 10–20% relative reduction in avoidable readmissions, delays or length of stay.*

We help pharmaceutical suppliers, wholesalers and specialist medicine providers use data to improve product availability, demand planning and distribution to clinics, pharmacies and other healthcare retailers. Better visibility across inventory, customers and sales can support more reliable fulfilment, reduce waste and strengthen commercial decision-making.

Better use of product, inventory and customer data can help improve product availability or order fill rates by 5–10 percentage points, reduce excess or slow-moving inventory by 10–20% and improve demand forecast accuracy by 5–10%. It can also support a 3–8% improvement in sales conversion, customer retention or revenue across priority products and accounts.*