Privacy Policy
At Cynozure Group Ltd (known as Cynozure) we’re a data-obsessed business committed to protecting the privacy and security of the people we engage with in our day-to-day operations. We completely understand, appreciate and respect how important privacy is and the control you need over how we contact you. If you have any questions about how we protect your privacy and this policy, please do drop us a note at news@cynozure.com.
We’ll always keep your personal data safe, secure and only use what we need.
To make things clear, this policy outlines why we need to hold personal data about you and how we will use it. Cynozure is the operator of Cynozure.com (the “Site”) and is the controller of the personal data we collect about you.
Ultimately, these are our privacy principles:
- It’s all about you – We’ll only use your personal data to ensure you experience the best of Cynozure.
- Secure and well looked after – We’ll protect your personal data as if it were our own.
- SPAM free zone – You control whether or not you hear from us.
When we collect data about you
Personal data means any information about an individual from which that person can be identified.
Cynozure collects personal data about you when you:
- Complete a form on our Site
- Sign up for Cynozure email newsletters and/or other marketing emails
- Participate in our community forums or surveys
- Sign up for events run by Cynozure
- Participate in user posting areas (such as bulletin boards, discussion forums and surveys)
- When you attend an event or we scan your badge at an event that is run by a third party rather than Cynozure and you have given explicit consent for your details to be shared with us
- When you apply for a job or to be part of our associate network
We may also collect personal data about you from publicly available sources including business websites and professional profiles.
What data we collect about you
The personal data collected varies depending on what you agree to provide and therefore may include information such as your name, mailing address, email address, telephone number, and social media profiles. If you are applying for a job we may hold other background information on you such as your curriculum vitae (CV) and references. Only Cynozure will contact you using the information we collect from you.
We may also automatically collect information about the devices you use to interact with our website. The information we automatically collect may include IP address, device identifier, web browser, and browsing information collected through cookies, web beacons, pixels, clear gifs, and other similar technologies (collectively “Cookies and Other Tracking Technologies”) on our Site. We may also automatically collect information about how you use the Site, such as what you have searched for and viewed on the Site. The information automatically collected may be associated with any personal data you have provided.
How we use the data we collect about you
The personal data we collect may be used where we have your specific consent to do so, or where Cynozure has a legitimate interest in or another legal basis for processing such information. In some situations, the collection of personal data may be required for the operation of the Site or to provide certain services or products that you have requested from us.
Cynozure uses your personal data to fulfil your requests for information, process your requests to participate in conferences and events, personalise content that you view or receive on the Site, evaluate and improve our services, distribute marketing about our products and services, newsletters and alerts to you, recruit and evaluate job applicants, analyse the Site’s performance and functioning, prevent fraud, enforce our terms of use, comply with all applicable laws and corporate reporting obligations, enforce Cynozure’s agreements, and accomplish other purposes you may initiate or request.
We may keep any of your personal data on file and use it to contact you.
Cynozure may use first- and third-party Cookies and Other Tracking Technologies to manage our Site and our services and collect analytics about how you use them. The information provided throughout this Privacy Policy about cookies also applies to these other tracking technologies. Please refer to our Cookie Policy for more details regarding our use of cookies and how you can choose your cookie preferences.
Our Site does not collect personal data about your online activities over time and across third party websites or online services. Therefore, “do not track” signals transmitted from web browsers do not apply to our Site, and we do not alter any of our data collection and use practices upon receipt of such a signal.
Who we share your information with
We do not, and will not, sell any of your personal data to any third party. This is vital to us ensuring we maintain the trust you have in us and to maintaining the privacy of your personal data. From time to time however we may need to share your personal data with service providers, such as marketing agencies, advertisers, recruitment agencies, website hosts and other technology providers that help us to manage and facilitate our operations and provide essential services to our community and clients, including but not limited to Microsoft services, HubSpot, Typeform and WordPress.
These third-party service providers are not permitted to use or disclose your personal data except as necessary to perform services on our behalf, in accordance with our instructions, or to comply with legal requirements.
In addition, we may disclose information about you:
- If we are required to do so by law or legal process;
- To law enforcement authorities or other government officials;
- When we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity;
- If disclosure is necessary to protect the vital interests of a person;
- To enforce our Terms of use;
- To protect our property, services and legal rights;
- To prevent fraud against Cynozure and/or business partners;
- To support auditing, compliance, and corporate governance functions; or
- To comply with any and all applicable laws
We maintain processes designed to ensure that any processing of personal data by third party service providers is consistent with this Privacy Policy and protects the confidentiality, availability, and integrity of your personal data.
Our use of such third-party service providers may involve transferring personal data outside the UK to countries which have laws that do not provide the same level of data protection as the UK law.
Whenever we transfer your personal data out of the UK to service providers, we ensure a similar degree of protection is afforded to it by ensuring that the appropriate safeguards are in place. For example, we will only transfer your personal data to countries that have been deemed by the UK to provide an adequate level of protection for personal data, or we may use one of the other permitted safeguards such as specific standard contractual terms approved for use in the UK which give the transferred personal data the same protection as it has in the UK.
Marketing messages from Cynozure
We may send relevant marketing messages to our existing and former clients, to third parties that have expressed an interest in our products and services, and also to third parties that we have had no previous dealings but think would benefit from our products and services.
We have a legitimate interest in using your personal data for these purposes and to personalise our messages to you. If we require your consent to send you such marketing information, we will ask for this separately and clearly.
On some occasions we will rely on consent to send you marketing messages, either where we have obtained your consent directly or where a third party has obtained your prior consent for us to send you those communications.
You can opt out of receiving marketing messages from us at any time as set out under the next heading, below.
How to stop marketing messages from Cynozure
You can stop receiving marketing messages from Cynozure at any time in the following ways:
- By clicking the ‘unsubscribe’ link on any marketing email we send
- By emailing us at news@cynozure.com
Once you opt out, we will update our records to indicate that you no longer wish to receive marketing messages. However, please note that we may continue to send you messages related to the delivery of our products and services that are not considered marketing.
What happens when you use public user forums
You should be aware that whenever you publicly disclose information online, that information could be collected and used by others. Cynozure is not responsible for any action or policies of any third parties who collect information that users publicly disclose in any such forums on the Site.
Links to third-party sites
Cynozure may provide links to third-party websites or information as a service to our users. If you use these links, you will leave the Site. Such links do not constitute or imply an endorsement, sponsorship, or recommendation by Cynozure of the third party, the third- party website, or the information contained therein, and Cynozure shall not be responsible or liable for your use thereof. Such use shall be subject to the terms of use and privacy policies applicable to those sites.
Our security policy
Cynozure has implemented widely accepted standards of technology and operational security to protect personal data from loss, misuse, alteration, or destruction. Only authorised Cynozure personnel and third-party service providers are provided access to personal data, and these employees and service providers are required to treat this information as confidential. Despite these precautions, Cynozure cannot guarantee that unauthorised persons will not obtain access to your personal data.
Keeping your information
Cynozure retains personal data, as necessary, for the duration of the relevant business relationship. We may also retain personal data for longer than the duration of the business relationship should we need to retain it due to legal requirements, to protect ourselves against legal claims, for analysis or historical record-keeping, or to comply with our information management policies and schedules.
To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
If you request that we delete your personal data, Cynozure will make reasonable attempts to delete all instances of the information in their entirety. For requests for access, corrections, or deletion, please refer to the “Your Rights” section of this Privacy Policy.
In some circumstances we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
Cookies
We use cookies on our website. For more information on cookies, please see below.
Your rights
You have many rights relating to your personal information – including:
- The right to be informed about how your personal information is being used (as detailed in this privacy policy)
- The right to access the personal information we hold about you
- The right to request the correction of inaccurate personal information we hold about you
- The right to request that we delete your data, or stop processing it or collecting it, in some circumstances
- The right to stop direct marketing messages and to withdraw consent for other consent-based processing at any time
- The right to request that we transfer or port elements of your data either to you or another service provider
- The right to complain to your data protection regulator — in the UK, the Information Commissioner’s Office
If you want to exercise your rights, have a complaint, or just have questions, please contact us at news@cynozure.com
Children
The Site is not designed for or directed at children 13 years of age or younger, and Cynozure does not intentionally collect or maintain personal data about anyone under this age.
Changes to our privacy policy
We may from time to time need to make changes to what data we collect about you, how it is used and processed or other changes to privacy and personal data. We will alert you to any such changes by updating this Privacy Policy.
If we make significant changes to this Privacy Policy that increase our rights to use personal data that we have previously collected about you, we will obtain your consent either through an email to your registered email address or by prominently posting information about the changes on our Site.