What’s in this podcast?
In this episode, host Jason Foster sits down with Paula Bobbett, Chief Digital Officer at Boots. They discuss her extensive digital experience, which includes roles at Dixon’s Carphone, British Airways, Debenhams and Avon.
They also explore the importance of an omnichannel strategy that bridges online and in-store customer experiences, using customer insights and AI tools.
Listen to this episode on Spotify, iTunes, and Stitcher. You can also catch up on the previous episodes of the Hub & Spoken podcast when you subscribe.
What are your thoughts on this topic? We’d love to hear from you; join the discussion and let us know on LinkedIn.
